RETURN POLICY

WE HAVE A 14-DAY RETURN POLICY, WHICH MEANS YOU HAVE 14 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST A RETURN.

PLEASE SEE OUR REQUIREMENTS AND PROCEDURES BELOW:

• REFUNDS — We do not offer refunds to original form of payment. Below are our terms and policies for RETURNS for STORE CREDIT and EXCHANGE.

• STORE CREDITS — Eligible on non-final sale items when postmarked within 14 DAYS of being delivered. Store credits will be sent to the email associated with the order that was provided at checkout. We highly recommend checking your spam folder if you do not see your store credit in your inbox.

• SIZE EXCHANGES — Once your return is received, we will process and ship your size exchange with no additional cost. We ask that you please indicate the size exchange you would like and include it in the package when you send it back. *PLEASE NOTE: Your size is not held until the exchange process is complete. If the size you requested is unavailable, you will receive a store credit for the amount of the purchase sent to the email provided at checkout.

• SALE ITEMS — ALL SALE ITEMS ARE FINAL SALE. THEY ARE NOT ELIGIBLE FOR STORE CREDITS, OR SIZE EXCHANGES. Any final sale items sent back will be marked return to sender and will be subject to additional shipping costs. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@shoppurelytees.com. Please note that all returns will need to be sent to the following physical address: 1922 North Meeker Road, Beaumont, TX 77713.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@shoppurelytees.com. 

DAMAGES AND ISSUES:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.